Chapter
10. Sharing Leadership
This competency enables the learner to:
Develop
a concept of leadership for a group which permits different
functions of leadership being shared or distributed among group
members according to the situation and member's strengths.
Gain
knowledge of the forces acting on the leader and the group,
and inherent in the situation which makes for appropriateness
of leadership styles.
Distinguish
between situations in which certain styles of leadership are
appropriate.
Relate
styles of leadership to the twin factors of getting the job
done and maintaining group integrity and morale.
Develop
attitudes of using appropriate styles of leadership to fit needs
of the group to meet situations and accomplish short-and long-range
goals.
About Sharing Leadership
Candidate Graduation at the end of summer camp.
Sharing Leadership translates on one level into "styles"
of leadership. Depending on the job and the group, certain ways
for the leader to work with the group will be more appropriate
than others. It also identifies some of the generic roles groups
have that can be distributed among all members.
Sharing leadership is a key function of a leader. The ability
to extend herself, to accomplish jobs greater than one person
alone can handle, is one of the key elements of our society's
success today. Never has a society been so productive.
Models for Leadership
Sharing leadership is key to the White Stag philosophy of
leadership because it overtly promotes the distribution of the
functions of the leader among the group. This aspect of management
(shared problem-solving and decision-making) is an increasingly
prevalent aspect of management worldwide.
Competitive styles of leadership are less and less responsive
to complex society today. Participative or cooperative styles
of interaction are the key to our future.
An individuals' style in interacting with others is an outward
sign of the substance within. With experience, we can really
tell a lot about people's capabilities by looking at them; but
it is better to watch them in action. How does a good leader
behave when the group is confronted with the need for decision?
Sharing Leadership and Participative Management
Contextual leadership describes a method of leadership that
is in relative
to the needs of the members. There are a a number of models
for participative management or leadership advocated by different
authors. One of these is Situational
Leadership as described by Dr.Paul Hershey.

Contextual leadership bascially means
is that there is no one best way to lead in every situation.
It suggests that effective leadership varies with the maturity
level — that is, members willingness and ability to lead or
follow— within a group.
The White Stag JLT program has historically referred to five
styles of leadership: Telling, Selling, Consulting, Delegating,
and Joining.
Sharing Leadership is a style of participative management.
Participative management concepts have been around for many
years. For example:
Situational
Leadership identifies four leadership styles — Directing, Coaching,
Supporting, Delegating — for leading groups that range from
high to low membership maturity.
Managerial
Grid. This model, the so-called "Nine-Nine" model
of leadership, is described in Facilitating
Group Behavior. The Nine-Nine model was formalized and popularized
by behavioral scientists R. R. Blake and J. S. Mouton. For more
information, see Managerial
Grid.
Theory
X and Theory Y. Another was conceptualized by MacGregor and
called Theory
X and Theory Y.
Four-Model
System Lickert articulated the "Four-Model System":
o Exploitative - Authoritative
o Benevolent - Authoritative
o Consultative - Democratic
o Participative - Democratic
The key idea is that empowered individual swill feel better
about their contributions and be more productive.
These styles of leadership are appropriate depending on the
task, the situation, and the group. The talented leader uses
the most appropriate style. They are described on the next few
pages in order from most to least authoritarian.
Polar Model of Leadership
Research prior to World War II had postulated that leaders
were either more effective at job-related or at relationship-oriented
activities.

After WWII, educators were more willing
to accept that leaders may display both job behavior and relationship
behavior at the same time. So instead of a polar model of leadership,
researchers at Ohio State University identified four possible
leadership behavior types depending on the leader's ability
to keep both activities in focus.
Styles of Leadership
The styles of leadership described here are applied by a leader
based on a variety of factors: the task, the situation, and
the group. The talented leader employs the most appropriate
style based on the context. The styles are easily viewed as
being most to least authoritarian.
Telling
In the first style of leadership, the leader is focused more
on the job and less on the group. The leader typically states
the problem and takes charge of the job, telling other members
what to do. The leader considers alternatives, chooses one,
and tell team members what to do. He may or may not think about
how the group may feel about his decision. Sometimes this turns
into YELLING. Other negative variations include manipulation
and coercion.
The Telling style shown in Telling
style of leadership is characterized by:
One-way
communication.
Telling
style of leadership.

For example, a new boy joins the team.
The team leader takes time to explain how the team operates,
when it meets, about the team procedures, and so forth.
Selling
A leader using the second style of leadership is focused on
both the job and the group. The leader usually states the problem
and decides what to do, selling others on his idea to gain majority
support. He explains how the idea will benefit the group and
tries to persuade others to go along with it.
Selling, as shown in Selling
style of leadership, is characterized by:
Two-way
communication.
Support
Positive
reinforcement

The leader still provides the structure
and makes the decisions. The major difference between this and
the first style is that the leader works toward getting the
follower to understand and commit to the job at hand.
For example, a young man may have what he thinks is a good
idea for his Eagle service project. He has to engage others
in his cause and sell them on his idea.
Consulting
In the third leadership style, the leader states the problem
and after consulting with group members, decides on what seems
to be the best idea. The others give ideas or reactions but
the leader decides what to do.
The leader using the third style of leadership is more focused
on the group and less on the job, as shown in Joining
style of leadership. The leader begins to relinquish much
of the structure of how the job is to be accomplished to the
members. The leader fosters a lot of two-way communication,
offering support and consulting in decision making.

This style is characterized by:
The
leader provides continued support to the members.
There
is a lot of two-way communication.
The
leader focuses more on the group and less on how the job is
accomplished.
The
members have primary responsibility for determining how the
job will be done.
Delegating
When a leader delegates a task, the leader usually states
the problem and delegates the decision-making to group members.
As long as their solution fits the problem as described, he
accepts responsibility for it, as leader of the team. Sometimes
this is a "tradeoff" when the leader has tried to
sell his own idea and failed.
The leader using this fourth style of leadership is not heavily
involved with either the group or the job, as illustrated in
Delegating
style of leadership. This style is usually only utilized
in more mature, established groups. The members basically run
their own show.
When this style is observed, you will see:
The
leader does not work closely with anyone in particular but hangs
back and lets the members plan and execute the job.
The
members determine how the job is to be accomplished and as a
group work to keep the group together.

Joining
Decisions reached by joining with the group—by consensus—require
more time than other styles of leadership. These decisions are
beyond the group-oriented, job-oriented model previously described
because the leader is not focused on either the group or the
job—the leader is part of the group. The group is responsible
for the group and the job.
To be effective, consensus requires total member participation,
a lot of motivation, and power distributed equally among all
members. This method can be frustrating to a "designated"
leader who wants to reserve his right to authority. This method
works best when in fact the authority, responsibility, and accountability
can be legitimately transferred to the group.
Some key characteristics of decision-making using consensus
are:
Avoid
arguing for your own individual judgments.
Approach
the task on the basis of logic.
Avoid
changing your mind only in order to reach agreement and avoid
conflict.
Support
only solutions with which you are able to agree at least somewhat.
Avoid
"conflict-reducing" techniques such as majority vote,
averaging, or trading to reach decision.
View differences of opinion as helpful rather than as a hindrance
in decision-making.
The benefit of using the consensus method for leadership is
that it can resolve complex, long-term problems more effectively
than any other method. However, reaching a true consensus—complete
unanimity—can take more time than some members may be willing
to give.
Even if the leader and the group do not choose to attempt to
reach a consensus, the effective leader encourages active, equal
participation, the expression of minority opinions, and acceptance
of different points of view. See Problem-Solving
for more information on facilitating decision making.
Leader or Facilitator?
At times it is appropriate for the leader to share his role
in other ways, especially when he is running meetings. In most
situations the leader is the chairperson for the meetings of
the group. The problems with this is that the leader has too
many roles: in charge of process, dealing with conflict, chief
decision-maker, and most active participant.
There is a conflict between process ("Larry, you go first
and then Jan...") and power ("I don't like that idea.
It would be much better if we went with Laverne's suggestion.")
Because in our culture the leader's status often gives him 51%
of the power, and this fact occasionally goes to the head of
the leader, participants may hesitate to participate when the
leader runs the meeting. Then the decisions made do not reflect
the group's true feelings.
Instead of sticking to the method typically described by "Robert's
Rules of Order" invented in the late 17th Century, you
can gain many new benefits by using the proven Interaction Method
? . 1 Portions of this leadership technique are shown in Problem-Solving.
In general, the group and meeting process is handled by a
member of the group—on special occasions, perhaps an objective
third party—while the leader retains the authority, responsibility,
and accountability.
Selecting a Leadership Style
There are several forces affecting the type of leadership
style available to the leader.
Influences Affecting Choice
A number of forces can affect a leader's choice of leadership
styles as shown in the Forces
affecting a leader's choice of leadership style.

Forces on Leader
These can include his knowledge, skills, attitude, experience,
background, values, personal goals, group goals, confidence
in members, convictions about styles and his choice of style,
pressures from outside groups, time, resources, personality,
sensitivity, weight of responsibility.
Forces on Team
These include the combination of personalities in the group,
values, expectations, willingness and ability to make decisions,
individual needs, team needs, interest, competition, confidence,
resources work load, spirit, a communication, and fatigue.
Forces in Situation
These include time, restraints of organization, environment,
size or duration of job, conflict of goals. emergencies, hazards,
desirability of the job, justice, legality, removal or lack
of alternatives.
Considering the Group
The five styles of leadership previously described are useful
ways to look at leadership, and they also happen to correspond
to a model of participation found among group members.
The Situational Leadership? model assumes that the leader
determines the appropriate leadership style by asking:
What
do we need to accomplish? (What are the group's objectives?)
Who
are our resources? (What are the capacities of these resources?
What relevant skills, knowledge, and abilities are present?
What is the willingness and ability of those present to apply
those talents?)
How
mature are the individuals and the group in its ability to both
get the job done and keep the group together?
Supporting Group Objectives
A wise leader selects a style of leadership that not only
fits the situation, but help the group achieve it's short- and
long-term objectives.
Short-range Objectives
Short-range objectives include events and activities of a
more temporary nature, like accomplishing a certain task or
learning a new skill.
They also include extremely urgent objectives, like responding
to emergencies—'Fire!" would be one. "The stew is
burning!" is another. "Let's help this guy get his
car out of the sand," and so on. These obviously do not
lend themselves to long-term planning or developing a group
consensus, but require the leader of the moment to leap in and
tell others what needs to be done now.
Long-range goals are something else. It is harder to think
of ways to attain them, a larger challenge to keep up team members'
interest, and needless to say a greater challenge to achieve.
The more long-range the goal, the more the leader needs the
participation of every member in group decisions and their commitment
to achieving the goal.
These might include development of group members, a high adventure
trip, or creating opportunities to teach what they've learned
to others. Quality leaders recognize that the style of leadership
employed affects how group and individual objectives are attained.
An effective leader considers how to build the group over time,
not just getting the immediate job done. Some of these considerations
are listed in the table below.
Table 17-1 Considering long-term
group growth |
| Objective |
Description |
| Improving
motivation of members |
Spirit.
Morale. When members of a team share in making the decisions
of the group they're more willing to see the job through. |
| Improving
quality of decisions |
Two
heads may be better than one—eight may be terrific. Pooling
experience and judgment at the start may cut errors and
time in the end. |
| Developing
teamwork and morale |
Morale
is really a symptom—so look for it, but make a real team
out of the team and it will develop automatically. Making
decisions together helps build members into a real team. |
| Developing
individual members |
We
all have our hang-ups—in other words, we have difficulty
making decisions but practice in making group decisions
can help us learn to individual decisions. Decision makers
are made by making decisions. |
| Increasing
readiness for change |
Not
just for accepting changes but for anticipating and making
changes. We learn by understanding and accepting responsibility
for the consequences of our actions. When we make decisions
as a group and live with them—that's living! |
A way of assessing the desirability of
a leadership style or the need for sharing leadership with the
team is to consider both the groups' short-and long range goals.
Effective, enlightened, unselfish leaders—true servants of the
group—are not reluctant to encourage group participation and
ownership of a decision. This is illustrated in the figure below.

The diagonal line in the diagram above
separates the oblong into wedge-shaped areas. The oblong represents
the total need for making decisions within the group. The leader's
authority—his ability to make decisions for the group—is greatest
at the left. The team's participation in the decisions affecting
its destiny is greatest on the right.
You can see that the five styles of leadership move on an
ascending line from "telling" to "joining."
Generally, less experienced and mature leaders will tend to
lean on the more authoritarian types of leadership because they
are insecure, desiring the role and title of leader to bolster
their self-esteem, or they lack confidence in their skills.
Another way of determining an appropriate leadership style
is to assess the strength of group members' interpersonal relationships,
as illustrated in Relationship
strength and styles of leadership.
Table 17-2 Relationship strength
and styles of leadership. |
| Strength of Relationship |
Best Style
|
Second "Best" Style |
Third
"Best" Style |
Least Effective Style |
| Low |
Telling |
Selling |
Consulting |
Delegating |
| Low
to Moderate |
Selling |
Telling
or
Consulting |
Consulting |
Delegating |
| Moderate
to High |
Consulting |
Selling
or
Delegating |
Selling |
Telling |
| High |
Delegating |
Consulting |
Selling |
Telling |
But in any situation, the leader must
consider the appropriateness of each style relative to the
forces generated by the situation and from within the group.
Emergency situations do not lend themselves to consultation
or delegation. The leader—the responsible individual with the
attitude, skills, and knowledge required—needs to take charge,
now.
Table 17-3 Advantages and disadvantages
of leadership styles. |
| Sharing Leadership Method |
Advantages
|
Disadvantages
|
| Telling |
Works
well in crisis situations, when authority is without question. |
Members
may be uncooperative or resentful; they may not be prepared
to respond to authoritative directions in a crisis. |
| Selling |
Good
idea when manager is most knowledgeable. |
Members
may not have sure commitment to idea. |
| Consulting
|
Takes
advantage of knowledge that may be in group. Gets group
members more involved, but lets manager retain authority,
accountability. |
Not
all members may get input, will feel committed. |
| Delegating |
Works
well when manager has freedom to pass on responsibility,
and in situations when risk or consequences are low. Good
way to give inexperienced members chance to practice. |
Manager
looses option to give input; decision may not meet needs
of situation. If something goes wrong, manager has little
chance to correct. |
| Joining
(Consensus) |
Best
for decisions having long-term impact on whole group.
High-quality decisions likely. Total group commitment
needed |
Takes
more time. Requires informed group commitment to process.
Leader must be able to give complete responsibility for
decision to whole group. |
Barriers
to Sharing Leadership
Occasionally, a leader may find
that for reasons he does not understand group members are resistant
to more participative styles of leadership. This resistance
may be based on obscure barriers to effective team work, like
the following:
Differing
values.
Role
conflicts.
Unclear
objectives.
Dynamic
environment.
Competition
for leadership.
Lack
of team structure.
Group
membership selection.
Credibility
of leader.
Lack
of commitment.
Communication
problems.
Lack
of top-down support.
It may take some careful questions
on the leader's part to ferret out the problems keeping members
from full participation.
Two respected researchers in leadership,
Hersey and Blanchard, have written extensively on leadership.
They found that the single-most important factor a leader can
use when selecting an appropriate style of leadership is an
assessment of what they called the individual's "task relevant
maturity."
Job Readiness
Hersey and Blanchard describe "task
relevant maturity" as the individual's capacity to get
the job done in a high quality manner, with a minimum amount
of direction or control, while contributing to keeping the group
together. We strive to keep our languge simple; we say the leaders'
goal is to "get the job done and keep the group together."
Individuals may be able to get the
job done and keep the group together depending on two things:
Job maturity
The individual and group's ability
to get the job done. This includes the knowledge and skills
required.
Psychological maturity
The individual members' self-confidence,
self-esteem, and maturity.
In other words, the group's "job
readiness" is governed by their:
Willingness
to work with mimium supervision and guidance toward the group
goals — their attitude.
Technical
ability — their skills.
Their
task-related experience —their knowledge.
White Stag JLT focuses on helping
individuals develop the attitudes, improve the skills, and gain
the knowledge required of a leader.
Identifying
Willing Participants
Some of the characteristics of an
individual who is willing to grow in their leadership capacity
include:
Self-starter
Confident
Hard
worker
Ambitious
Energetic
Very few people naturally possess
all these attributes. Most of us have to work to acquire these
attitudes. So we recognize that as leaders we must work with
people at all levels to help them attain their goals.
As a leader, you will find individuals
who are unwilling to work at a given job. Their reluctance may
be indirectly indicated in a variety of ways:
They
are insistent that the job is not important.
Procrastination.
Avoids challenges.
Starts
trouble, distracts from job.
Refusal
to participate in group or perform jobs related to group purpose.
All of these and other behaviors
are symptoms of an individual's lack of confidence in his ability
to perform the job, or a lack of understanding about the importance
of the job. They indicate that the individual may feel insecure,
lack confidence, or generally resist authority.
When evaluating an individual's
ability to perform a job, remember that this evaluation is only
relevant to the job at hand. It is unwise and inappropriate
to generalize your evaluation of the individual to the rest
of his life.
Improving
"Job Readiness"
When an individual is neither willing
nor able to complete a task, the leader's first responsibility
is to help them acquire the skills required. The leader would
slowly cut back on the structure and increase the emotional
support given to the employee. He may give the individual small,
bite-size pieces that the individual can complete on his own.
As the individual progresses, the leader recognizes the individual's
growth and rewards him with public and private praise.
When an individual is achieving
a level of consistent success, he desires more autonomy. The
mature leader cuts back on both structure and emotional support.
The mature participant recognizes the leader's backing off as
a form of respect, confidence, and trust.
This process is also representative
of what a coach counselor does with his team during the first
few days of the summer camp program
Matching
Participant and Leadership Styles
You can create real stress in a
group if you respond to their lack of ability by delegating
the job to them. Imagine walking up to a group of green eleven-year
old Scouts, pointing out a large collection of spars and rope,
and telling them they need to build a bridge over yonder river—and
you'll be back at five to see the finished project.
Similarly, if the group was all
ready to get up and go, and you began to sell them on the merits
of your plan, you can frustrate and demotivate them in a big
hurry. Match your leadership style to the individual and group
needs.
These, then, are five styles of
leadership. They are all valid ways to get the group to do something
but some are better than others at different times. Sometimes
a leader has no choice but to tell the group what must be done.
Other times the only way to get the team to do anything is to
let them decide what the best way would be to get the job done.
Then there are decisions so vital,
everyone's input is essential. However, a decision must be made
and the leader is responsible for this—it's his job—it's one
reason why a group has a leader. But the style of leadership
chosen will determine how great a leader he is.
|